Complaints & reporting

If something is wrong with a listing, a seller, a dealer or our service, tell us. Every report is reviewed by our moderation team.

01Report a listing

Use “Report this listing” on any car page. Choose a reason and add details — e.g. the car is already sold or the information is wrong.

02Complain about a dealer or our service

Use the form below or the link on a dealer’s page. Include dates, names and references so we can investigate.

03What happens next

  • We acknowledge your report
  • We investigate and may contact you for more information
  • We take action — e.g. correcting, pausing or removing a listing, or suspending an account
  • We record the outcome

04Suspected fraud

Never pay a deposit before seeing the car and its documents. If you think you have been targeted by fraud, report it to us and to the police.

Still have a question?

Our team is happy to help.

Contact us